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Healthy Media Use Tips for Parents/Guardians

Today’s children are growing up immersed in digital media, which can be enriching when balanced with their physical life. Media use should be safe and not disrupt other activities, such as play, study, in- person interaction and sleep. It is important that the adults in your child’s life act as a media mentor, teaching and demonstrating a healthy use of digital media.

Here are some suggestions to keep your child safe and healthy as they grow their digital media competency.

Talk to your children about the values and standards you expect your children to follow as they use the internet, similar to the standards discussed for television, telephone, movies, and music use.

Investigate and apply parental controls available through your internet service provider and/or your wireless router.

Develop a set of rules/expectations for device use at home.

Place consistent limits on the time spent using media, and the types of media, and make sure media does not take the place of adequate sleep, physical activity and other behaviors essential to health.

Designate media-free times together, such as dinner or driving, as well as media-free locations at home, such as bedrooms. `

Model good behavior. Show children how to be polite and respectful, and let them know that is the behavior you expect when they are interacting in the digital realm.

Only allow device use in common rooms of the home (e.g. living room or kitchen) and not in bedrooms.

Demonstrate a genuine interest in what your child is doing on the device. Ask questions and request to see their work often.

Communicate expectations for the types of resources your student accesses online and for interacting with others online in a kind, respectful, and safe manner.

Put all electronic devices to bedfor the night at a designated time and in a designated location. This is a great way to ensure the Device is charged nightly, as well.

Turn off your home WiFi at appropriate times. Many of the Device features require an Internet connection to function. Turning off your home WiFi at night can prevent late-night activities that disrupt the student’s sleep and health.

Monitor activity on your child’s account and view your child's internet history by pressing (CTRL) + (H)

Understand the technology. Open a personal email account yourself, and/or get your whole family connected. If your child views the program as a way of staying in touch with family, there might be less risk of misuse with friends.

Troubleshooting and Technical Support

DePue School District technical support is available during normal school hours. When a technical problem arises, students can practice basic troubleshooting steps in order to identify and correct minor problems and conserve instructional time.

1. Student tries to fix the problem.

Always try restarting the device as the first step in troubleshooting.

If unable to access the internet, ensure that wireless is enabled, and the device is connected to a network.

If appropriate, student may ask a classmate for help.

Student may ask a teacher if the teacher is available to help for this purpose.

Students are reminded not to interrupt classroom instruction or waste too much time troubleshooting so they do not miss too much class time.

2. If the student is unable to resolve the problem, the teacher will call the Technology department from the classroom phone and report the problem and leave a message (see Technology Technician extension on your list of extensions).

A Technician will try to help fix the problem remotely over the phone. In some cases, the Technician will submit a work ticket for further troubleshooting. Students will be informed of the work ticket; students are expected to follow up with the teacher that called in the problem.

If the Technician determines that student’s device needs physical attention, the Technician will create a ticket and direct the student to take their device to the office.

3. Student device will be swapped for a replacement. Student returns to class with a swapped device.

Student should verify that all schoolwork has been saved to their Google Drive storage.

If the Technology Office is not open, the student can continue to use his/her device or work on paper.